Pricvacy policy

Last updated: January 5, 2026

1. Information We Collect

The information we collect depends on how you interact with us:

  • Information You Provide: This includes your name, address, phone number, email (for contact and orders); username, password (for your account); and any content you share when communicating with our customer service.
  • Information Collected Automatically: When you use our website, we automatically collect certain information through technologies like Cookies. This includes device information, browser type, IP address, and details about your browsing and interaction with our site (“Usage Data”).
  • Information from Third Parties: We receive necessary information from our trusted service partners (such as payment processors, data analysts, and shipping providers) to fulfill your orders and improve our services.

2. How We Use Your Information

We use your information only as necessary for the following purposes:

  • To Fulfill Our Contract with You: To process your orders, arrange shipping, manage your account, process payments, and handle returns or exchanges.
  • Marketing and Advertising: To send you promotional communications about products and offers (with your consent or where permitted by law), and to show you relevant advertisements on our site and other platforms.
  • Security and Improvement: To protect our website and transactions, prevent fraud, and analyze data to improve our services and user experience.
  • Communication: To respond to your inquiries, provide customer support, and send you important transactional notifications.

3. How We Share Your Information

We only share your information with third parties when necessary under these circumstances:

  • With Service Providers: We share with partners who perform essential services for us (e.g., payment processing, shipping, IT services, customer support, data analytics). They are contractually obligated to handle your data according to our instructions and this policy.
  • For Legal and Security Reasons: To comply with legal obligations, respond to lawful requests, enforce our terms of service, or protect the rights, property, and safety of our company, our users, or the public.
  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • With Your Consent: In other situations where you have given us your explicit permission.

We do not sell your personal information.

4. Your Choices and Controls

  • Cookies: You can manage or reject Cookies through your browser settings. Please note that disabling Cookies may affect the functionality of certain parts of our website.
  • Marketing Communications: You can opt-out of receiving promotional emails at any time by clicking the “unsubscribe” link at the bottom of any marketing email we send you.
  • Global Privacy Control: Our website respects the Global Privacy Control (GPC) browser signal. If your browser broadcasts the GPC signal, we will treat it as a valid request to opt-out of the “sharing/selling” of your personal information and targeted advertising for that browser/device.

5. Data Security & International Transfers

We implement reasonable technical and organizational measures to protect your information. As our service providers operate globally, your information may be transferred to and processed in countries outside your country of residence. We ensure such transfers are governed by appropriate safeguards.

6. Changes & Contact Us

We may update this summary and our full Privacy Policy from time to time. The updated version will be posted on our website with a revised “Last Updated” date.

If you have any questions about this policy, wish to exercise your legal rights (such as access, correction, or deletion of your data), or have any privacy-related requests, please contact us at:

Email:silkroadmade@gmail.com